Can I get a car loan with a CTOS record?

CCRIS is Bank Negara Malaysia's central credit database. It shows your loans and credit cards and how you have repaid them over the last 12 months. CTOS is a private credit reporting agency. Its report can include CCRIS data plus other records such as legal actions, trade references and unpaid bills reported by companies.

Lenders check both. Neither is a “blacklist” on its own: what matters is what the record says, how much it is, and whether it has been settled.

• The amount. As a rule of thumb, records under about RM2,000 are assessed case by case; larger amounts usually need settling first.
• The type. A small unpaid phone or utility bill is treated very differently from legal action or a written-off loan.
• Settled or not. A record that has been paid, with a settlement letter, helps a lot.
• Your recent repayments on other loans and cards in CCRIS.
• Your income and commitments, so the new instalment fits your Debt Service Ratio.

Our lenders do not approve a CCRIS blacklist (credit card, personal loan, PTPTN, housing loan or motorcycle loan), a Special Attention Account (SAA), an active AKPK programme or bankruptcy. If that is your situation, settle the account first and wait for your CCRIS record to show the clean repayments before you apply again.

1. Check your own reports first: your CCRIS report from Bank Negara (eCCRIS) and your CTOS report from CTOS.
2. Settle small outstanding amounts and keep the settlement letter.
3. Keep 3 months of payslips and bank statements ready, with your salary paid into your bank account.
4. Choose a car that keeps the instalment comfortable for your income; a lower loan amount is easier to approve.
5. Apply through a dealer that submits to several lenders, so one rejection is not the end.

We can't check your CTOS for you, but we submit your application to the lender most likely to accept your profile: banks for clean records, AEON Credit or Chailease when there is a small CTOS record. Tiger Capital can then finance the 10% downpayment. Try our 2-minute eligibility check to see your likely result and the cars that fit your budget, or read how our car loans work.